MemberDirect Online Access

Allows members instant access to their accounts anytime, anywhere:

• Available on both personal and business accounts
• Convenient, internet access at home or office
• 24-hour access, 7 days a week
• Quick, Easy - arrange by phone
• Obtain information and complete transactions even when branch is closed
• Secure with PAC and high level of encryption
• Technical support line 1-888-CREDIT-U

Transactions:

• Balance inquiries
• Bill payments - immediate and future dated
• Inter-owner account transfers
• Transfer funds to another financial institution through Hyper-Wallet
• Order Cheques
• Change Address
• View and print statement of account (up to 1 year or 200 transactions)
• View rates and much more

Increased Authentication

Increased Authentication provides an additional layer of security to the login process. This feature requires you to select three security questions.

How it works

When you log into online banking from a computer that is not registered as trusted, you will have to answer one of your three security questions.

Registering your computer for faster logins

You can speed up the login process by opting to register your computer.  When you log in from a registered computer, you don't have to answer a security question. Registering your home or personal computer is highly recommended for faster logins. To keep your account secure it is recommended that you do not register any public or shared computers.

Please note:  Cookies are used to identify registered computers. If you clear your cookies, you will have to re-register your computer.