About Online Banking

The security of your money and data is a top priority at Valley Credit Union. That’s why we’re proud to offer our members a full suite of unique security features that help keep your money safe, with no interruptions to your online banking.

Wondering if your cyber-security can pass the test? Check out the tips below on how to keep your account information secure:

  • Your passwords are not similar to other active passwords
  • Your log-in information is stored somewhere safely
  • You haven’t shared log-in information with another person
  • You lock your phone/computer when not in use

Autodeposit for e-Transfers: Turn on Autodeposit to avoid having to answer security questions and to ensure a more secure experience.
Log-In Security Questions: To make sure its you, we’ll ask pre-determined questions at any potentially fraudulent log-ins.
Invisible reCAPTCHA: To make sure you’re not a robot, reCAPTCHA is a quick and easy step for safer log-ins.
Lock’N’Block®:If you misplaced your debit card, you can lock it temporarily rather than cancelling it.
Online Banking Alerts: Turn on banking alerts to be notified of any important activity on your account.

Review and update your personal information.

Your email address allows us to contact you quickly for account related inquiries and helps you stay informed. Please take a moment to sign into your online account (using a desktop or laptop on a secure internet connection). You can review and confirm your current Home Address, Email, and Phone Number from your online account under your PROFILE and PREFERENCES section. Contact your branch if you have any questions or would prefer to speak to a teller directly.

Get started:

Contact your branch to sign up for online banking to explore security features and set up Online Banking Alerts. Want to bank using your mobile device? Download our app.

Ask Val, our virtual chat bot, for support accessing online banking or our mobile app. She is the lovely face you see in the lower right of this (and every!) page.