The information, artwork, text, video, audio, and pictures contained our website, and the website design, content and arrangement are protected by copyright laws. You may download information from our website for your personal, non-commercial viewing, but you may not otherwise copy, reproduce, republish, post, transmit, distribute, or modify anything from our website without our prior written approval.
Legal & Copyright
Valley Credit Union provides its website and services to you subject to the following terms and conditions of use, which may be updated by us from time to time without notice to you. Each time you use this website you indicate your acknowledgment and acceptance of the terms and conditions below. If you do not accept these terms and conditions, you should not use this website.
Last updated: January 1, 2025.
Last updated: January 1, 2025.
Copyright Information
Trademark Information
Valley Credit Union Ltd. (Valley Credit Union, Valley CU, VCU), the Valley Credit Union logo, MemberDirect® and all other trademarks and trade names of Valley Credit Union appearing on this web site are owned by (or licensed to) Valley Credit Union and may not be used in connection with any product or service that is not approved by Valley Credit Union, in any manner that is likely to cause confusion, or in any manner that disparages or discredits Valley Credit Union.
HANDS & GLOBE Design is a registered certification mark owned by the World Council of Credit Unions, used under license. ACCULINK, ACCULINK Hand and Card Design, HEADSTART, MEMBERDIRECT Design are registered trademarks, MEMBER CARD and ICU are registered certification marks owned by Credit Union Central of Canada, used under license.
Apple®, Apple Pay®, Apple Wallet®, Voiceover®, iPhone®, and App Store® are registered trademarks of Apple Inc., used under license in the United States and other countries.
Google™, Google Maps™, Google Play™, Google Pixel™, and Android™ are registered trademarks of Google LLC, used under license.
RSA® is a registered trademark owned by RSA Security LLC.
Samsung™ is a registered trademark of Samsung Electronics Co., Ltd.
iOS® is a registered trademark Cisco Technology, Inc.
Bluetooth® is a registered trademark of Bluetooth SIG, Inc.
Deposit Anywhere™ is a registered trademark of Central 1 Credit Union.
Lock’N’Block® is a registered trademark of Everlink Payment Services Inc.
®MEMBER CARD and design are registered certification marks owned by Canadian Credit Union Association, used under license.
HANDS & GLOBE Design is a registered certification mark owned by the World Council of Credit Unions, used under license. ACCULINK, ACCULINK Hand and Card Design, HEADSTART, MEMBERDIRECT Design are registered trademarks, MEMBER CARD and ICU are registered certification marks owned by Credit Union Central of Canada, used under license.
Interac® and Interac e-Transfer® are registered trademark of Interac, Inc, used under license.
Apple®, Apple Pay®, Apple Wallet®, Voiceover®, iPhone®, and App Store® are registered trademarks of Apple Inc., used under license in the United States and other countries.
Google™, Google Maps™, Google Play™, Google Pixel™, and Android™ are registered trademarks of Google LLC, used under license.
RSA® is a registered trademark owned by RSA Security LLC.
Samsung™ is a registered trademark of Samsung Electronics Co., Ltd.
iOS® is a registered trademark Cisco Technology, Inc.
Bluetooth® is a registered trademark of Bluetooth SIG, Inc.
Deposit Anywhere™ is a registered trademark of Central 1 Credit Union.
Lock’N’Block® is a registered trademark of Everlink Payment Services Inc.
®MEMBER CARD and design are registered certification marks owned by Canadian Credit Union Association, used under license.
Warranties and Limitation of Liability
This website, and the information and documents provided on it, are provided “as is” without any warranties of any kind, express or implied, as to the operation of this website, our services, or the information, content, materials, services, or products included or referenced on this website. Valley Credit Union uses reasonable efforts to include accurate and up-to-date information on this website; it does not, however, make any representations as to its accuracy or completeness. Your use of this website is at your own risk. Valley Credit Union, its suppliers, and the other parties involved in creating and delivering this website’s contents are not liable for any direct, indirect, special, or consequential damages arising from use of this site, including any damages you may suffer as a result of your personal information being transmitted between you and Valley Credit Union.
TO THE FULL EXTENT PERMISSIBLE BY APPLICABLE LAW, Valley Credit Union DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.
Information
All information provided on this website is believed to be accurate and reliable when it was posted on this site. However, we cannot guarantee that all information is accurate, complete, or current at all times. The material on our website is for informational purposes only; it is not intended to be financial or legal advice. Please contact one of our customer service representatives for more information before you act on any materials or information you see on our website. The information on this website does not constitute an offer or solicitation by anyone in any jurisdiction in which an offer or solicitation cannot legally be made, or to any person to whom it is unlawful to make such a solicitation. The products and services offered by Valley Credit Union are subject to various terms and conditions. For more information, contact your Valley Credit Union branch.
Links to Third Party Sites
Valley Credit Union's website may contain images of and links to third party websites ("Linked Sites"). The Linked Sites are not under the control of Valley Credit Union and Valley Credit Union is not responsible for the contents of any Linked Site, including without limitation any link contained in a Linked Site, or any changes or updates to a Linked Site. Valley Credit Union is not responsible for webcasting or any other form of transmission received from any Linked Site nor is Valley Credit Union responsible if the Linked Site is not working appropriately. Valley Credit Union is providing these links to you only as a convenience, and the inclusion of any link does not imply endorsement by Valley Credit Union of the site or any association with its operators. You are responsible for viewing and abiding by the privacy statements and terms of use posted at the Linked Sites.
Any dealings that you have with third parties (including advertisers) using any Linked Sites, including the delivery of and the payment for goods and services, and any other terms, conditions, warranties, or representations associated with such dealings are solely between you and the third party. Valley Credit Union shall not be responsible or liable in any way for any part of such dealings.
If you wish to provide a link to our website from your website, please contact us for approval first.
Use of Cookies
Occasionally, in order to provide better service, a "cookie" will be used. A cookie is a small piece of information which a website stores in your web browser on your computer and can later retrieve. The cookie cannot be read by a website other than the one that set the cookie. We use cookies for a number of administrative purposes. They let us store information that you have already told us, so we don't have to ask you again. They also allow us to measure what parts of our site customers prefer to see, and what parts are less popular. Most cookies last only through a single session or visit. None will contain information that will enable anyone to contact you via telephone, mail, or e-mail. You can set up your web browser to inform you when cookies are set or to prevent cookies from being set.
Statement of Commitment: Code of Conduct for the Credit and Debit Card Industry in Canada
Valley Credit Union, is stating our re-commitment to the Code of Conduct for the Credit and Debit Card Industry in Canada and the Canadian Code of Practice for Consumer Debit Card Services. The codes were designed to protect credit union members’ interests related to the issuance and acceptance of payment cards, and to the operation of payment card networks.
Code of Conduct for the Credit and Debit Card Industry in Canada
Direct Service Agreement - Personal
View a PDF version of our Personal Direct Service Agreement here.
Direct Service Agreement - Business
View a PDF version of our Business Direct Service Agreement here.
Have questions?
Don't hesitate to reach out. We’ll be happy to help clarify.
Select Image
Head Office Contact Information
Main Telephone Number: 902-538-4510 or Toll Free 1-866-990-4044
Valley Credit Union Limited 5682 Hwy 1, Waterville Nova Scotia B0P 1V0
Valley Credit Union Limited (Valley CU) is a member of the Nova Scotia Credit Union Deposit Insurance Corporation (CUDIC), which at $250,000, provides the highest deposit insurance protection in Nova Scotia, Canada. Mortgage License #3000173
© Copyright 2025 Valley Credit Union Ltd. All rights reserved. Serving members in the Nova Scotia Western Zone or Annapolis Valley Region, including but not limited to Annapolis County, Kings County, and Hantsport in West Hants County.
® / ™ Trademarks are owned by, or use is authorized by, the Canadian Credit Union Association and Atlantic Central.
